Contact Us

Online Orders and Fix Factory Customer Services

Please call our dedicated customer service number 0208 869 15794 from Monday to Friday, between 7.30 am and 6 pm for general Fix Factory queries or to speak to a member of customer services team about your online order or delivery.

You can also email Customer Services at

Please include your :

  • Name
  • Phone number
  • Post code
  • Order number (if relating to an existing order)

Fix Factory Head Office contact information

For all non order related queries please contact:

Fix Factory
c/o Etag Fixings UK Ltd
Unit 14E, Thames Gateway Park,
Chequers Lane,                                                                                                                
Dagenham, Essex
RM9 6FB                                                                                                                                 

Telephone : 0208 691 5794

Registered Company Information

Place of registration: UK
Company registration number: 07642143
Etag Fixings UK Ltd
Unit 14E, Thames Gateway Park
Chequers Lane

Telephone : 0208 691 5794